We have recently received reports that a company who has previously attempted to scam our customers is once again trying to fool users into paying for unnecessary or non-existent website services, or attempting to get users to switch to their website company.
The company, which has posed under several different names including Dream Real Solutions and The Tech Department, is contacting website customers via phone or email with a message similar to the one below:
"Our records indicate that you have missed your last appointment with us, and efforts to contact you by phone have been unsuccessful. There are mandatory updates for your website that need to be discussed urgently. Being that this is a time sensitive matter, please contact us immediately to schedule another appointment. We care about the success of your online business."
If you've received a call or email of this nature, we would appreciate any information you can provide to us as it helps us gather evidence against these types of scams. Please contact us at firstname.lastname@example.org or submit a support ticket with any details you may have.