Website Support Blog

Notice Regarding SSLv3 Vulnerability

A recently discovered vulnerability in SSLv3 known as "POODLE" has been making headlines, and you may have received an email from your payment processor or other partners regarding the issue. We want to reassure our customers that our website builder does not utilize SSLv3 connections for any purpose, including secure pages, shopping cart and checkout pages, or website billing pages. Our integrations with payment processors such as Authorize.net and PayPal also do not use SSLv3.

Should you have any questions or concerns, please contact our Support team using the link in the upper right of your website builder. 

PayPal Advanced Now Available

We are excited to announce that we have added PayPal Advanced to the list of supported payment processors within your shopping cart. PayPal Advanced will keep your customers on your site for the entire checkout process similarly to PayPal Payments Pro but at a lower cost to you.

For more information about PayPal Advanced and how it compares to PayPal Payments Pro and PayPal Standard please click here.

If you already have a PayPal Advanced account, you may start using it instantly by logging into your site, and selecting PayPal Advanced from the list of options in the Gateway section of the “Payment Processing” section of the “Edit Store” tab. For more details on setting up PayPal Advanced, check out our article on the topic.

Network Issues Resolved - Oct 20th, 2014

A denial of service attack on our internet service provider occurred this morning between approximately 9:00am - 11:30am PST. A denial of service attack is conducted by flooding a network with traffic so that legitimate users are unable to connect. We were quickly able to confirm that the attack was not directed at us or any of our customers, but the high network traffic caused connection issues for many of our customers for the duration of the attack. We apologize for any disruptions experienced during this period and thank you for your patience.