Improvements You May Have Missed

Over the last few years, EZProvider has made a number of improvements to the WebsiteDynamics platform behind the scenes to improve reliability and security. Nearly every piece of critical hardware and software that supports your website has been upgraded or replaced....

Shipping Calculator Outage – Resolved

UPDATE 11/18: The outage from our shipping calculator provider appears to be resolved. Our team will monitor the situation for any further issues. We are currently experiencing an outage with our integrated shipping calculator that is preventing customers from...

Welcome to the New Support Portal

In order to provide you with more prompt and comprehensive support, WebsiteDynamics is transitioning from our old EBSuite ticketing platform to an email-based support system. This will help our agents respond to your inquiries more efficiently, and improve the...

WebsiteDynamics Ownership Change Notification

This is an important notice to let you know of an upcoming ownership change for WebsiteDynamics. Of note is your billing will be switched to the new owners on August 9th, 2022 in advance of the official switchover on November 1st, 2022. More details are below....

Website Service is Intermittent

POSTMORTEM: Websites began experiencing intermittent services at 1:05 am lasting until 6:23 am PDT. Due to a change from a minor update a few days ago, one of our systems began to have issues this morning. The issue has been resolved. Again, we apologize for any...