by site-admin | Feb 8, 2022 | Website Support
UPDATE 7:10pm PT: The issue is now resolved and websites are back up. The outage was caused by a network hardware failure at our data center, which has been replaced. Reports indicate that the outage lasted from 6:23pm to 7:04pm PT. We are currently investigating...
by site-admin | Oct 4, 2020 | Website Support
9:45 am PDT – The outage on Oct 4th was caused by a specialized server which normally wouldn’t cause any issues as there’s a redundant back up server, but in that instant there was an additional issue that together caused most websites to go down. We...
by site-admin | Aug 27, 2020 | Website Support
Our email provider OpenSRS has sent some of our customers up to 3 emails informing them to update their password for their email account. Please do not ignore these. If your password is not updated, your email account will no longer be able to send messages and will...
by site-admin | Aug 11, 2020 | Website Support
We’re excited to announce that you will now be able to turn on a cookies notice that your visitors will see upon visiting your website. This was created to be compliant with General Data Protection Regulations (GDPR) in the US and Europe. What are cookies? The...
by site-admin | Aug 5, 2020 | Website Support
Today we have released two changes to customer websites affecting the template header editing and the dashboard. Here are the details: Header Images No Longer Editable with PicMonkey Due to flash approaching its end of life in browsers, the PicMonkey app will soon no...
by site-admin | May 25, 2020 | Website Support
UPDATE MAY 27: All templates now have an alternate text field for the header image. We’re excited to announce new improvements to help you make your website fully accessible to those with disabilities. These tools will allow you to fulfill the requirements...
