by site-admin | Mar 24, 2011 | Website Support
Some of you have noticed that the stat counter that used to be on the right side of Edit Site > My Pages is no longer there. The reason we removed this counter is that it wasn't very accurate – and there's a much better one available right on your...
by site-admin | Mar 21, 2011 | Website Support
We already mentioned that there would be upgrades to the website builder at the end of March and the date has now been set! At 9pm on Wednesday March 23rd, we’ll be going offline for approximately 4 hours as we make all the changes we told you about in our previous...
by site-admin | Mar 16, 2011 | Website Support
Over the past few months, we’ve been doing some reconstructive surgery on your favorite website builder and before we launch, we want to give you a sneak peek of what’s to come at the end of March. What you’ll notice right away… Updated dashboard When you first...
by site-admin | Feb 28, 2011 | Website Support
** This is now fixed! If you're a new customer that just signed up recently, you may have noticed that the HitsLink stats and analytics account you get free with your website isn't currently tracking properly. Our team is working hard to get this going again...
by site-admin | Feb 16, 2011 | Website Support
Recently, Adobe updated Flash and it seems that some customers who have not yet updated are now experiencing problems with the image uploader. If you are having trouble uploading images, we suggest upgrading to the latest version of Flash. You can download it...
by site-admin | Jan 7, 2011 | Website Support
On Monday, January 10, we're grabbing our pocket protectors, pushing up our glasses, and having a team learning day. As a result of this brain building session, we'll have a bit of a skeleton crew on Support. If you have any questions while we're studying,...
by site-admin | Dec 22, 2010 | Website Support
We just want to give you a heads up that in 2011, UPS, USPS, and FedEx are increasing their rates and adjusting their rate calculations. You can find a bit more about each carrier’s changes through the following links: UPS base rate increases surcharge and fee...
by site-admin | Nov 9, 2010 | Website Support
For those of you who were experiencing trouble with meta tags for products in your catalog, we just want to let you know that they are working properly now! Thank you for the quick heads-up and if you have any more trouble please don't hesistate to contact...
by site-admin | Nov 3, 2010 | Website Support
Wouldn’t it be great if you could give a discount when orders are over $100, or if a customer is buying at least 3 items? Now you can! The Discount Code feature has been updated so that you can set minimum order requirements for specific discount codes. You can also...
by site-admin | Oct 20, 2010 | Website Support
Search engine optimization, or SEO, has evolved a lot over the years and it’s been long established that an important part of effectively optimizing your site for search engines is using meta tags.More recently, it’s been found that having the same meta tags across...
