by site-admin | Apr 29, 2009 | Website Support
If you use our email servers for your outgoing email, you may have had a little trouble sending this morning between 11:15 am – 12pm (PST). The issue has now been resolved and if you did attempt to send email during this time, you may want to resend your message. This...
by site-admin | Apr 28, 2009 | Website Support
It’s halfway there! Due to the nature of the Inventory Feature, there are a few steps we have to take to get it up and running. We did get a good chunk of it done yesterday, but did hit a little snag that prevented us from launching the whole feature. We’re going to...
by site-admin | Apr 24, 2009 | Website Support
On Monday, April 27, starting at 10pm (PST), we’ll be putting on our hard hats and launching that new inventory feature we mentioned a few posts back! To get this great new feature up and running, we’ll be going offline for about 5 hours. Any customers who visit your...
by site-admin | Apr 22, 2009 | Website Support
Want a backup record of your orders?We’re “upgrading” the order notification email (the optional email sent to you when you receive an order) to include all the order’s details. This is just one of the measures we’re taking as a follow up to last week's technical...
by site-admin | Apr 14, 2009 | Website Support
As you know, yesterday was quite a day. Here’s what happened:At 3pm, Pacific Standard Time, we experienced a hardware failure that caused the system to go offline very briefly. We quickly shifted to backup data and were back online in a matter of minutes.Because the...
by site-admin | Apr 14, 2009 | Website Support
Want a better way to view and manage your inventory?With the new Inventory section, you can easily find the products you’re looking for!You can choose from several pre-defined "Views", like “All Products” or browse alphabetically. Once you choose your view,...
by site-admin | Feb 16, 2009 | Website Support
Want a better way to manage your products and inventory?In April, you’ll be able to search, view and manage your products much more easily. What used to be known as “Bulk Edit” (find it at ‘Edit Store’ -> ‘Products’ -> ‘Bulk Edit’) will now be a more complete...
by site-admin | Feb 9, 2009 | Website Support
Have you looked for help in the documentation before, but just couldn’t find the answer you needed?In mid February, you’ll see some significant changes to our Technical Support. To help you get the answers you need when you need them, we’re launching a new support...
by site-admin | Dec 23, 2008 | Website Support
To make accessing all your website management tools even easier, we’re kicking off the New Year by giving you a new toolbar!With the new toolbar, you can now access almost all features with just one click, thanks to drop down menus for each section. For faster...
by site-admin | Dec 19, 2008 | Website Support
So that everyone can enjoy the holidays and spend some time with family and friends, we’re giving our support team some time off the afternoon of December 19th and the days of December 25th and January 1st. If you have any questions during these times, please submit...
