by site-admin | Mar 25, 2015 | Website Support
We are excited to announce we are working on making all of our client sites mobile friendly! This feature means that when a user is browsing your website from a mobile device, a mobile version of the site will be displayed. This project is currently under development...
by site-admin | Dec 16, 2014 | Website Support
Our billing phone support line will be closed over the holidays, starting at 4:00pm on December 23rd, 2014, and remaining closed through January 1st, 2015. Billing phone support will reopen at 9:00am on January 2nd, 2015. During this period, please direct any...
by site-admin | Oct 28, 2014 | Website Support
A recently discovered vulnerability in SSLv3 known as “POODLE” has been making headlines, and you may have received an email from your payment processor or other partners regarding the issue. We want to reassure our customers that our website builder does...
by site-admin | Oct 27, 2014 | Website Support
We are excited to announce that we have added PayPal Advanced to the list of supported payment processors within your shopping cart. PayPal Advanced will keep your customers on your site for the entire checkout process similarly to PayPal Payments Pro but at a lower...
by site-admin | Oct 21, 2014 | Website Support
A denial of service attack on our internet service provider occurred this morning between approximately 9:00am – 11:30am PST. A denial of service attack is conducted by flooding a network with traffic so that legitimate users are unable to connect. We were...
by site-admin | Sep 15, 2014 | Website Support
We have released an updated shopping cart to give a new look and feel to the shopping cart as well as some new back end features for a smooth consistent experience when users check out of your cart. This new shopping cart will offer a modern look and will...
by site-admin | May 14, 2014 | Website Support
We’ve been hard at work building some beautiful new templates for you! There are over 20 new Enhanced Templates now available in six of our most-requested categories, including Animals, Automotive, Fashion & Jewelry, Food, Restaurant, and Wedding. Have...
by site-admin | Apr 24, 2014 | Website Support
We have recently received reports that a company who has previously attempted to scam our customers is once again trying to fool users into paying for unnecessary or non-existent website services, or attempting to get users to switch to their website company. The...
by site-admin | Apr 23, 2014 | Website Support
Several popular free email providers, including Yahoo! and AOL, have recently changed some of their policies regarding mail delivery, and it may affect the delivery of email notifications (such as order notifications) from your website. Many email providers use a...
by site-admin | Apr 10, 2014 | Website Support
We wanted to reassure all our customers that the heartbleed bug does not affect our website builder. We do not use OpenSSL. For a list of major companies that were left vulnerable by the heartbleed bug and for more information on this bug, please see this link to...
