by site-admin | Jan 11, 2016 | Website Support
We recently made a small change to the way notification emails for Feedback Form pages are handed and wanted to explain the decision in a blog post. Previously, feedback form notification emails were delivered using the submitter’s email address in the...
by site-admin | Apr 21, 2015 | Website Support
We are very excited to launch our brand new Mobile Site feature today! Turning on your Mobile Site will allow visitors on mobile devices to see a version of your website optimized for their device. With more and more users choosing to browse the web with mobile...
by site-admin | Apr 17, 2015 | Website Support
NOTE: This article may be periodically updated to add additional information about the upcoming Mobile Site feature as it becomes available. Last update: April 21st, 2015. As we recently announced, we will soon be releasing a new Mobile Site feature in order to...
by site-admin | Mar 25, 2015 | Website Support
We are excited to announce we are working on making all of our client sites mobile friendly! This feature means that when a user is browsing your website from a mobile device, a mobile version of the site will be displayed. This project is currently under development...
by site-admin | Dec 16, 2014 | Website Support
Our billing phone support line will be closed over the holidays, starting at 4:00pm on December 23rd, 2014, and remaining closed through January 1st, 2015. Billing phone support will reopen at 9:00am on January 2nd, 2015. During this period, please direct any...
by site-admin | Oct 28, 2014 | Website Support
A recently discovered vulnerability in SSLv3 known as “POODLE” has been making headlines, and you may have received an email from your payment processor or other partners regarding the issue. We want to reassure our customers that our website builder does...
by site-admin | Oct 27, 2014 | Website Support
We are excited to announce that we have added PayPal Advanced to the list of supported payment processors within your shopping cart. PayPal Advanced will keep your customers on your site for the entire checkout process similarly to PayPal Payments Pro but at a lower...
by site-admin | Oct 21, 2014 | Website Support
A denial of service attack on our internet service provider occurred this morning between approximately 9:00am – 11:30am PST. A denial of service attack is conducted by flooding a network with traffic so that legitimate users are unable to connect. We were...
by site-admin | Sep 15, 2014 | Website Support
We have released an updated shopping cart to give a new look and feel to the shopping cart as well as some new back end features for a smooth consistent experience when users check out of your cart. This new shopping cart will offer a modern look and will...
by site-admin | May 14, 2014 | Website Support
We’ve been hard at work building some beautiful new templates for you! There are over 20 new Enhanced Templates now available in six of our most-requested categories, including Animals, Automotive, Fashion & Jewelry, Food, Restaurant, and Wedding. Have...