by site-admin | Mar 11, 2013 | Website Support
At around 8:50 am PDT, our email provider Tucows/OpenSRS experienced some technical issues that caused email to be intermittent. They have cleared up the problems, but customers may find that their email is delayed as Tucows delivers all the emails in their queue....
by site-admin | Mar 6, 2013 | Website Support
The Dashboard has been redesigned with a cleaner, more useful interface. The major changes are: Your orders appear at the top and only show when you have new orders.* The HitsLink Site Stats shows a line graph of your total visitors and page views instead of a global...
by site-admin | Feb 12, 2013 | Website Support
We've created a new feature so that you can easily go back to an old saved version of your design. This will allow you to go back to a design from many days ago or to undo up to the last 10 saves of your design. Here's how to use it: Go to 'Design'...
by site-admin | Jan 22, 2013 | Website Support
Billing phone support will be closed January 23rd to 25th, 2013 due to a company retreat/workshop. Please note that you can still get help like usual through online support by clicking the "SUPPORT" button at the top right when you're logged in. Billing...
by site-admin | Jan 22, 2013 | Website Support
Getting unwanted messages on your Guest Book and Message Board pages can be down right frustrating, so we've made some improvements to help you manage and get rid of all that spam. Currently, both layouts already include a captcha — an image with text in...
by site-admin | Dec 11, 2012 | Website Support
Due to a company event, the billing phone line will be closed from noon (Pacific Standard Time) until closing on December 13th. Billing phones will be back on December 14th. The billing call center will also be closed December 22nd to January 1st. For all the...
by site-admin | Sep 27, 2012 | Website Support
We're excited to announce 2 new features that will help with your search engine ranking. Customizable Web Addresses for Product Pages First, you can now customize the web address of each individual product page on the catalog layout. Here's how it works: 1. Go...
by site-admin | Sep 20, 2012 | Website Support
We have created an option so you can hide the prices of individual products or entire catalogs by checking off a box. Note that after a product is put into a shopping cart, the price shows in your cart. This new features was created for our customers in the trades...
by site-admin | Jul 19, 2012 | Website Support
Effective immediately, messages posted on the message board layout pages will be limited to 4096 characters. This will greatly reduce the amount of spam (i.e. unwanted messages) that is getting posted. From our research, we've found that more than 99.99% of...
by site-admin | Jul 19, 2012 | Website Support
On August 7, 2012, we’ll no longer be providing integrations with Shopping.com, Shopzilla.com and eBay as not many customers are using these features. Note that you can still go directly to any of the services to post products. Our goal has always been to provide the...
