by site-admin | Sep 4, 2013 | Website Support
Our email provider Tucows/OpenSRS is experiencing a Denial of Service (DOS) attack. This means that someone is flooding their system with a huge amount of volume such that their system is getting slowed down. You may experience errors accessing your email or encounter...
by site-admin | Jun 25, 2013 | Website Support
Over the years, we've seen a number of scams that come and go that target people with websites — people just like you, our customers. Thanks to your reports to us about these scams and also being the target of these scams ourselves (just like you, we have...
by site-admin | Apr 18, 2013 | Website Support
UPDATE 10:55AM PST: Our email provider has deployed additional capacity and monitoring shows that the intermittent login failures have now cleared. You should now be able to log in as normal. This morning between approximately 8:30AM PST and 10:55AM PST, our email...
by site-admin | Apr 8, 2013 | Website Support
Sending and receiving emails may be sluggish as our email provider, Tucows/OpenSRS is experiencing some technical difficulties. They are posting updates here: http://www.opensrsstatus.com/service/email-service/email-cluster-b/. We received notice at 1:18 pm Pacific...
by site-admin | Apr 3, 2013 | Website Support
Many of you have built massive, successful online stores with hundreds of products that your customers love. Some of you sell a small number of highly specialized products, or products with lots of different variations. Whatever you sell, we've got a great new...
by site-admin | Apr 3, 2013 | Website Support
Since the release of our new Enhanced Template System a few weeks ago, we've been hard at work cooking up even more great Enhanced templates to add to our library. We've added six new left-navigation templates for your website building pleasure! Here's a...
by site-admin | Mar 26, 2013 | Website Support
Our website has been targeted with a DDoS (Distributed Denial of Service) attack which means that someone is flooding our site with so much traffic that the servers are having difficulty showing some of our customer sites. Our technicians are doing their best to try...
by site-admin | Mar 15, 2013 | Website Support
We're very excited to introduce our new Enhanced Template System, featuring a collection of brand new templates that we think you will love. The Enhanced Template System provides new modern-look templates built completely in HTML5. They're simpler to manage...
by site-admin | Mar 11, 2013 | Website Support
Our billing phone line is back up like normal. Apologies for the temporary issues.
by site-admin | Mar 11, 2013 | Website Support
Our technicians have been working on a problem with our billing phone line. We apologize for the inconvience. Please submit tickets via our online support ticketing system for the time being until our phones are operating like normal. To do this, click on...
