by site-admin | Apr 8, 2013 | Website Support
Sending and receiving emails may be sluggish as our email provider, Tucows/OpenSRS is experiencing some technical difficulties. They are posting updates here: http://www.opensrsstatus.com/service/email-service/email-cluster-b/. We received notice at 1:18 pm Pacific...
by site-admin | Apr 3, 2013 | Website Support
Many of you have built massive, successful online stores with hundreds of products that your customers love. Some of you sell a small number of highly specialized products, or products with lots of different variations. Whatever you sell, we've got a great new...
by site-admin | Apr 3, 2013 | Website Support
Since the release of our new Enhanced Template System a few weeks ago, we've been hard at work cooking up even more great Enhanced templates to add to our library. We've added six new left-navigation templates for your website building pleasure! Here's a...
by site-admin | Mar 26, 2013 | Website Support
Our website has been targeted with a DDoS (Distributed Denial of Service) attack which means that someone is flooding our site with so much traffic that the servers are having difficulty showing some of our customer sites. Our technicians are doing their best to try...
by site-admin | Mar 15, 2013 | Website Support
We're very excited to introduce our new Enhanced Template System, featuring a collection of brand new templates that we think you will love. The Enhanced Template System provides new modern-look templates built completely in HTML5. They're simpler to manage...
by site-admin | Mar 11, 2013 | Website Support
Our billing phone line is back up like normal. Apologies for the temporary issues.
by site-admin | Mar 11, 2013 | Website Support
Our technicians have been working on a problem with our billing phone line. We apologize for the inconvience. Please submit tickets via our online support ticketing system for the time being until our phones are operating like normal. To do this, click on...
by site-admin | Mar 11, 2013 | Website Support
At around 8:50 am PDT, our email provider Tucows/OpenSRS experienced some technical issues that caused email to be intermittent. They have cleared up the problems, but customers may find that their email is delayed as Tucows delivers all the emails in their queue....
by site-admin | Mar 6, 2013 | Website Support
The Dashboard has been redesigned with a cleaner, more useful interface. The major changes are: Your orders appear at the top and only show when you have new orders.* The HitsLink Site Stats shows a line graph of your total visitors and page views instead of a global...
by site-admin | Feb 12, 2013 | Website Support
We've created a new feature so that you can easily go back to an old saved version of your design. This will allow you to go back to a design from many days ago or to undo up to the last 10 saves of your design. Here's how to use it: Go to 'Design'...
