Page Types
What is a Web Page?
Last Updated: September 16, 2025This feature is the most basic of the page types and allows you to easily create a text and image based page. There are 26 layouts to choose from, with preset image and text areas. However, this page type is very flexible and you can insert images within the text as well as in the...
What is a View Cart Page?
Last Updated: September 16, 2025This feature allows you to add a ‘View Cart’ buttonto your site index. When clicked, your customer can view the itemsthey’ve added to their shopping cart. This feature only works if youare also using the integrated catalog and shopping cart.
Create and Edit a Redirect
Last Updated: September 16, 2025Edit your Redirect page. For the Web Page Address (URL) field, enter the complete address (starting with http://www.) of the page you want to direct visitors to. Click on the green ‘Save’ button at the top right and bottom of the page. NOTE: To test your redirect page, please visit the page in an entirely...
What is a Redirect Page?
Last Updated: September 16, 2025This feature adds a link to your menu that brings a visitor to the address you specified when clicked. The Redirect page a useful tool for marketing your other websites. For example, the owner of Pens-R-Us created an e-store using [host.name]. She also has two other e-stores, Paper-R-Us and Binders-R-Us. Using the Redirect page, she...
Sort, Edit, and Delete Quotes
Last Updated: September 16, 2025Within the editing page, click ‘Edit Quotes’ on the left. To edit a quote, click the ‘Edit’ button next to the quote.To delete a quote, click the red ‘X’ that’s next to the quote in the list.To sort quotes, use the arrows under ‘Sort’ to click and drag them up or down to where you...
Add a Quote
Last Updated: September 16, 2025Within the editing page, click ‘Add Quote’ on the left. Fill in the ‘Author of Quote’ and ‘Quote’ fields. Then to save the quote, click on the green ‘Save’ button at the top right or bottom of the page.
What is a Quotes Page?
Last Updated: September 16, 2025This page allows you to easily display quotes and testimonials along with their authors. Recommended Uses By posting customer testimonials, you can help establish your credibility as an honest, trustworthy company. It can also be used to post relevant quotes connected to your business.
Sort, Edit, and Delete Press Releases
Last Updated: September 16, 2025Within the editing page, click ‘Edit Press Releases’ on the left. Click ‘Edit’ or the red ‘X’to the right of the press release you want to edit or delete. Ifediting, make sure to save your changes. If deleting, confirm or cancelthe deletion. Your press releases are shown according to the publish date you choose for...
Add a Press Release
Last Updated: September 16, 2025Within the editing page, click ‘Add Press Release’ on the left. Add your info and then click ‘Save’. Please note that info in the Summary section appears on the main page.
What is a Press Releases Page?
Last Updated: September 16, 2025This feature allows you to easily display press releases and announcements. It includes two parts: The Main Page. This page displays a list of the posted press releases, including the press release’s Title, Publication Date, and an optional Summary of the press release. Press Releases are listed in chronological order, with newer articles at the...
Poll Display Options
Last Updated: September 16, 2025Adjust display options for your polls by clicking ‘Options’ on the polls editing page. You can then choose to hide your poll from a visitor prior to voting or select the color for your poll results graph.
Edit and Delete Polls
Last Updated: September 16, 2025Within the editing page, click ‘Edit Polls’ on the left. Click ‘Edit’ or the red ‘X’ tothe right of the poll you want to edit or delete. If editing, make sureto save your changes. If deleting, confirm or cancel deletion.
View Poll Results
Last Updated: September 16, 2025Both you and the visitors to your site can see the poll results by going to your Polls page and clicking the ‘Cast Vote’ button, even if you have not selected an option. The results display in a horizontal bar graph. The number of votes is shown in brackets for each answer.
Add a Poll
Last Updated: September 16, 2025Within the editing page, click ‘Add Poll’ on the left. Enter your info and then save your changes by clicking the green ‘Save’ button at the top right or bottom of the page. You can use html code in the ‘Answers’ text boxes to insert images if you like. Poll Options You can choose whether...
What is a Polls Page?
Last Updated: September 16, 2025This feature allows you to post multiple choice questions that your visitors can answer. It includes two parts: The Main Page. This page displays all the polls you have posted, including each poll’s title, publication date and the number of votes cast. Newsletters are listed in chronological order, with newer polls at the top and...
Sorting, Editing, and Deleting Photo Album Images
Last Updated: September 16, 2025To make changes to your photo album images, click ‘Manage Photos’ on the left of the photo album editing page. To change or edit the Title and Description of an image: Click the ‘Edit’ link located in the box above the image you want to edit. Save your changes by clicking the green ‘Save’ button...
Add New Images to a Photo Album
Last Updated: September 16, 2025Within the photo album editing page, click ‘Add Photos’ on the left. To add a picture to your page, click on a square that says ‘Click to Change’. The Image Libary opens, which includes over 2000 free stock photo images. To add one to your photo album page, click on one of the folders under...
What is a Photo Album Page?
Last Updated: September 16, 2025This feature allows you to easily display photos in an easy-to-browse format. It includes two parts: The Main Page. This page displays all your posted photos in a clickable thumbnail format. The Photo Page. When a visitor clicks on a thumbnail photo, they are brought to an independent page that displays a larger version of...
Manage Newsletters
Last Updated: September 16, 2025Once you’ve created your newsletters, you can edit, delete, orchange the status (send, re-send, publish, unpublish) of them at anytime. Within the editing page, click ‘Edit Newsletters’ on the left. To edit or change the status of your newsletter, click ‘Edit’. Make sure to save your changes. To delete a newsletter, click on the red...
HTML Code in Newsletters
Last Updated: September 16, 2025HTML and any text style, size, etc. changes cannot be put on newsletters on the Newsletter page, as some email software will not convert the html code over and instead will either: show the info as blank, or show all the code. For this reason we have disabled code in that section.
Put Links in a Newsletter
Last Updated: September 16, 2025To put a link in your newsletter, include the entire web address of what you want to link to in your newsletter. When it is sent to your subscriber, most email software will automatically turn the web address into a link. In case your subscriber’s email software doesn’t turn the web address into a link,...
Export Subscriber Email Addresses
Last Updated: September 16, 2025Within the editing page, click ‘Manage Subscribers’ on the left. Under ‘Export Subscribers’, select the format – CSV (Excel spreadsheet) or TXT. Then click ‘Export’. You can then either open or save your export list.
Newsletter Subscriber Management
Last Updated: September 16, 2025Within the editing page, click ‘Manage Subscribers’ on the left. You will now come to a page where you see your confirmed and unconfirmed subscribers.To remove subscribers from your list, check the box by their email and click ‘Remove Selected’.
Newsletter Subscription Sign Up
Last Updated: September 16, 2025On your Newsletter page, your visitors can enter their email address in the provided field to subscribe to your newsletter. After the person subscribes, they are sent an email to confirm that they want to receive your newsletters. The person then just has to click on a link or copy and paste the link in...
What is a Newsletters Page?
Last Updated: September 16, 2025This feature allows you send a newsletters to a list of subscribers and display them on your site. It includes two parts: The Main Page. This page has a box within which a visitor can enter their email address to subscribe to your newsletter. There is also a list of the posted newsletters, including each...
How do I upload or add multimedia Files (videos, music, etc.)?
Last Updated: September 16, 2025Click ‘Edit Page’ while on your Multimedia page (if you don’t have a Multimedia page, click ‘Edit Site’ -> ‘Add Page’ to add it). On the left-hand menu click ‘Manage Media’. Select ‘Use your own media file’. Enter the ‘Title’ of the media file. Then, click ‘Select File’ to open the Media Library. A window...
What is a Multimedia Page?
Last Updated: September 16, 2025The Multimedia page allows you to upload multimedia files like audio, video and flash as well as almost any other file format. For file formats avi, mpg, mov, flash, gif, jpg, and jpeg, the file will show directly on your page with a link for download. For all other file formats, you will only see...
Message Board Spam Management
Last Updated: September 16, 2025Click on a link to below to skip to a section: How Spam is ReducedMarking Messages as SpamMarking Messages as Not Spam How Spam is Reduced There are 3 ways that spam is reduced on your message board: When guests post a message, they have to type in some text that shows in an image....
Manage Message Board Moderators
Last Updated: September 16, 2025Only members of your message board can become moderators of your site. Within the editing page for the Message board, click ‘Manage Members’ on the left. Check the box under ‘Moderator’ beside the members name and click ‘Save’. To remove moderating privileges, uncheck the box and click ‘Save’.
Manage Message Board Members
Last Updated: September 16, 2025By default, your website is set to allow posts from anonymous guests and to accept members automatically. However, you can disallow anonymous posts and/or choose from one of the following membership policies. Automatic Application ApprovalVisitors that apply for membership through the message board are automatically approved. Manual Application ApprovalYou must manually approve/reject membership requests submitted...
Message Board Member and Guest Access
Last Updated: September 16, 2025By default, your website is set to allow posts from anonymous guestsand to accept members automatically. However, you can disallowanonymous posts and/or choose from one of the following membershippolicies. Automatic Application ApprovalVisitors that apply for membership through the message board are automatically approved. Manual Application ApprovalYou must manually approve/reject membership requests submitted through the message...
Post, Edit, Delete, and Lock a Message Board Message
Last Updated: September 16, 2025Post a Message Within a Topic When viewing your Message Board page, click the topic name under ‘Topic’ for which you want to post a message. Create the message in the box below the previous message, and click the ‘Post Message’ button at the bottom of the page. Edit or Delete a Message A logged...
Post, Edit, Delete, and Lock a Message Board Topic
Last Updated: September 16, 2025Posting a New Topic When viewing the Message Board page, click the ‘Start New Topic’ button. Complete the form and click the ‘Add Topic’ button at the bottom of the page. Editing or Deleting a Topic If you would like to edit the topic, view your Message Board page, click the ‘Edit’ link beside the...
What is a Message Board Page?
Last Updated: September 16, 2025Message boards let you communicate with your visitors and website members. Your visitors can post and read messages on several different topics, and you can allow for Anonymous and/or Member posts. You are also able to edit topic names and messages. Members create their own profile including a member name and if you like, you...
Sort, Edit, and Delete Map Locations
Last Updated: September 16, 2025Within the editing page, click ‘Edit Locations’ on the left-side menu. To edit a location, click the ‘Edit’ button next to that location in the list. To delete a location, click the red ‘X’ next to the location in the list. To sort locations, use the arrows under ‘Sort’ to click and drag them up...
Add a Map Location
Last Updated: September 16, 2025Within the editing page, click ‘Add Location’ on the left. Add your location info and click the ‘Preview Map’ button; the map (we use Google Maps) on the right will display a preview of map location. Click the ‘Save’ button to automatically display the map on the page. If you are using a map page...
What is a Maps Page?
Last Updated: September 16, 2025This feature allows you to easily display maps to your store locations on your website. Recommended Uses The Maps page allows you to easily display maps to your company’s store locations. This makes it easy for your customers find your store locations. It also saves you time by reducing the number repetitive phone calls you...
Sort, Edit, and Delete Links and Headings
Last Updated: September 16, 2025Within the editing page, click ‘Edit Links’ on the left. To edit a link or heading, click ‘Edit’.To delete a link or heading, click the red ‘X’.To sort your links and headings, use the arrows under ‘Sort’ to drag the link up or down to where you’d like them in the list. Make sure to...
Add Headings for Link Lists
Last Updated: September 16, 2025Headings are useful for organizing or categorizing your links into groups. To add a heading to your links page: Within the editing page, click ‘Add Heading’ on the left. Enter the name of your heading and click the green ‘Save’ button located at the top right or bottom of the page.
Add Links to Links Page
Last Updated: September 16, 2025Go to the ‘Edit Page’ for your Links page. Click ‘Add Link’ on the left-side menu. Enter the ‘Name of Link’. If you want to link to another page in your site, select ‘Link To – Pages in your own Site’ and select the page from the drop down menu that appears if that option...
What is a Links Page?
Last Updated: September 16, 2025This feature allows you to easily display a list of links with descriptions and optional thumbnail photos. Recommended Uses The Links page lets you post a list of links related to your company. This makes it easy for your customers find out information related to your business. You can also use it to create an...
What is an Hours of Operation Page?
Last Updated: September 16, 2025This feature allows you to easily display your physical store?s hours of operation.
Guest Book Spam Management
Last Updated: September 16, 2025Click on a link to below to skip to a section: How Spam is ReducedMarking Comments as SpamMarking Comments as Not Spam How Spam is Reduced There are 3 ways that spam is reduced on your guest book: When guests leave a comment, they have to type in some text that shows in an image....
Guest Book Error – Redirecting
Last Updated: September 16, 2025If your guest book is redirecting to another page, it’s likely that this is happening because someone has posted a message to your Guestbook that includes the HTML to redirect to a new page. Because Spammers like this use Dynamic IP addresses, unfortunately it is not possible to block them from your Guest Book and...
Posting, Editing, and Deleting Guest Book Comments
Last Updated: September 16, 2025Click on the links below to skip to a section: Post a commentEdit or delete a comment Post a comment Go to your Guest Book page and click the ‘Add Comment’ link at the top or bottom. Fill out the comment page (including the Spam prevention field), and then click the ‘Add Comment’ button. Edit...
What is a Guest Book Page?
Last Updated: September 16, 2025This feature allows your visitors to leave their comments on your website. It includes two parts: The Main Page. This page displays your Guest Book, which features all the comments your visitors post on your website, including their name and the date they posted. The ‘Add Comment‘ Page. When a visitor clicks to post a...
Edit Feedback Form Thank You Page
Last Updated: September 16, 2025Once a visitor has submitted a Feedback Form to you, they see a ‘Thank You’ page, which you can customize. Once you are in the editing page for the feedback form, just click ‘Thank You Page’ in the left-side menu to add your own content.
View, Export, and Delete Feedback Form Submissions
Last Updated: September 16, 2025To view or delete submissions: Within the editing page, click ‘View Submissions’ on the left-side menu. You’ll see a list of your submissions.To view the submission, click the name of the form submitter under ‘Submitted by’.To delete a submission, check the box to the left of the submission in this list, and click the ‘Delete’...
Sort, Edit, and Delete Form Fields
Last Updated: September 16, 2025Within the editing page, click ‘Edit Form’ on the left-side menu. To edit a form field, click the blue ‘Edit’ button to the right of the field, in the column called ‘Options’.To delete a form field, click the red ‘X’ that is also to in the ‘Options’ column to the right of the field.To sort...
Set Up a Feedback Form
Last Updated: September 16, 2025Here are the basics of setting up your feedback form: Adding a Feedback Form Page Creating Your Feedback Form Changing the Location of Your Field Titles Receiving Email Notifications Setting Up an Autoresponder Email Setting Up a Thank You Page Adding a Feedback Form Page Click the ‘EDIT SITE’ tab and then click ‘Add Page.’...
What is a Feedback Form Page?
Last Updated: September 16, 2025This feature allows you to ask questions to and get input from your visitors using an online form. To create your form, you can use: Text Boxes – For written answers Radio Buttons – For multiple-choice questions Drop Down Menus – For multiple-choice questions Check Boxes – For Yes/No questions All submissions are collected and...
Choose FAQ Layout
Last Updated: September 16, 2025You have several options for how your questions and answers will be displayed. To adjust them, on the editing page, click ‘Options’. Choose from: Fixed List – Questions & Answers are listed in order down the page. Expandable List – Questions are listed and, when clicked, expand to show the answer. Linked List – Questions...
Sort, Edit, and Delete Questions and Headings
Last Updated: September 16, 2025Within the editing page, click ‘Edit Questions’ on the left. To edit a question or heading, click ‘Edit’.To delete a quesiton or heading, click the red ‘X’.To sort your questions and headings, use the arrows under ‘Sort’ to click and drag them up or down to where you want them. Make sure to save your...
Add a Question or Heading
Last Updated: September 16, 2025To add a question: Within the editing page, click ‘Add Question’ on the left. Add your question, date, and answer then click the green ‘Save’ button at the top right or bottom of the page. To add a heading: Within the editing page, click ‘Add Heading’ on the left. Enter the name of your heading...
What is a FAQ Page?
Last Updated: September 16, 2025This feature allows you to create an organized list of questions and answers. Each question is linked to its corresponding answer further down the page. Recommended Uses The Questions and Answers makes it easy for your visitors to find the answers to frequently asked questions. It also saves company time which might otherwise be spent...
How Customers Access Downloadable Products
Last Updated: September 16, 2025When you add a downloadable product to your catalog, a hidden Downloads page is added to your website. How your customer accesses the Downloads page depends on your payment processing method. The Downloads page is password protected, so when your customer is checking out, they’ll be asked to create a login and password. This login...
What is a Downloads Page?
Last Updated: September 16, 2025The Downloads page is where your customers retrieve their purchased downloadable items.If you are selling downloadable products, you must first display and sell them using the Catalog page type. The Catalog page type is completely integrated with the shopping cart. This can include ebooks, music files, documents and software. Although you won’t find it in...
Sort, Edit, and Delete Coupons
Last Updated: September 16, 2025Within the editing page, click ‘Manage Coupons’ on the left. To edit a coupon, click ‘Edit’ beside it.To delete a coupon, click the red ‘X’.To change the order of your coupons, use the arrows under ‘Sort’ to click and drag them up or down to where you’d like them in the list. Make sure to...
Add a Coupon
Last Updated: September 16, 2025Within the editing page, click ‘Manage Coupons’ on the left. Click on the blue ‘Add Coupon’ button. A form will expand where you can fill out all of the fields. Once you are done filling out the information, click on the blue ‘Add Coupon’ button near the bottom of the page. Save the page when...
What is a Coupons Page?
Last Updated: September 16, 2025The Coupons page allows you to offer coupons on your website. Recommended Uses The Coupons page lets you create coupons that your visitors can print out and use at your store. This can help you draw in business to your store’s physical location.
Sort, Edit, and Delete Contacts
Last Updated: September 16, 2025Within the editing page, click ‘Edit Contacts’ on the left. To sort contacts, use the arrows under ‘Sort’ to click and drag them up or down to where you’d like them. To edit, click ‘Edit’ beside the contact.To delete, click the red ‘X’. Make sure to save your changes by clicking the green ‘Save’ button...
Add a Contact
Last Updated: September 16, 2025Within the editing page, click ‘Add Contact’ on the left. Fill in your information and click the green ‘Save’ button at the top right or bottom of the page. You can leave some areas blank if you want. Also, note that the email address will be shown as an email link (i.e. a person can...
What is a Contacts Page?
Last Updated: September 16, 2025This feature allows you to easily display your company contact information on your website. Recommended Uses The Contacts page allows you to easily display contact information on your website. You can create contact profiles for multiple people. Or, if you have a very small company, you can display contact information for several departments. This helps...
Catalog Settings
Last Updated: September 16, 2025Catalog pages have several settings that allow you customize the look and function of your catalog pages. To change a catalog’s settings, edit the catalog and click ‘Catalog Settings’ in the menu on the left. Layout OptionsnYou can choose one of three ways to display your products: Product List, which displays products in a text...
Catalog Filters
Last Updated: September 16, 2025Catalog filters allow your customers better control over the results that are displayed on your catalog pages. By providing categories and tags under those categories, your customers will be able to narrow their results down to the products that are most relevant for them. If your catalog page is not set to hide item prices,...
Sort, Edit, and Delete Products
Last Updated: September 16, 2025Within the editing page, click ‘Edit Products’ on the left. To sort products, click and drag the arrows in the ‘Sort’ column to move your Products up or down to where you’d like them. To edit a product, click ‘Edit’ beside the product. To delete a product, click the red‘X’ beside the product. Make sure...
Add Products
Last Updated: September 16, 2025The catalog layout page allows you to post your products in a way that integrates automatically with our shopping cart. In this article, you’ll learn the following: Adding a Catalog Page How Products Are Displayed Changing Your Product Display Adding a Product Title Tags and Meta Tags Adding a Catalog Page Click ‘Edit Site’ and...
What is a Catalog Page?
Last Updated: September 16, 2025This page type works with your shopping cart and allows you to showcase and sell your products and services. The Catalog includes two parts: The Main Page. This page lists all your products on one page. There are 3 different layouts to choose from: Product List – This page does not show images, but lists...
Managing Calendar Events
Last Updated: September 16, 2025To manage your calendar events, go to the editing page and click ‘Edit Events’ from the left-side menu. You’ll see all scheduled events listed. To edit an event, click ‘Edit’ to the right of the event. Make sure to save your changes. To delete an event, click the red ‘X’ to the right of the...
Adding a Calendar Event
Last Updated: September 16, 2025To add an event: Within the editing page, click ‘Add Event’ on the left. Enter the event details and click the green ‘Save’ button on the top right and bottom of the page.
Set Up a Blog
Last Updated: September 16, 2025Here are the basics of setting up your blog: Adding a Blog Page Creating a Blog Post Viewing Your Blog Editing a Blog Post Deleting a Blog Post Managing Comments Comment Options How Comments Look Approving/Denying/Deleting Comments Replying to Comments Watch the video on blog basics: Adding a Blog Page Click ‘Add Page.’ Select ‘Blog’...
Autoresponder Error – Sending from Hotmail
Last Updated: September 16, 2025The problem with the Autoresponder is the email set as the Sender’s email address. If you use a Hotmail account as the sender address, any subscribers who also have a Hotmail address will not receive your email. Technically the email is not sent from name@hotmail.com but from ourmailservers. The Hotmail system can tell that ‘masking’...
Export Autoresponder Subscribers
Last Updated: September 16, 2025You can export your subscriber email list to use for other purposes, like marketing. Within the Autoresponder editing page, click ‘Export Subscribers’ in the left side menu. The email addresses are listed in a text field format. Copy and paste them to your desired program.
View & Delete Autoresponse Subscribers
Last Updated: September 16, 2025Go to ‘Edit Page’ for the autoresponder page on your site, and click ‘Subscribers’ on the left. Check the box to the left of the subscriber and click on the ‘Delete Selected’ button. If there are any unsent emails left in the series subscribed to, they will not be sent once the subscriber has been...
Delete Autoresponse Email
Last Updated: September 16, 2025To delete an autoresponse email: Within the autoresponder editing page, click ‘Auto-Response Email’. Click on the ‘Delete’ link that is next to the email you want to delete.
Add and Edit Autoresponse Emails
Last Updated: September 16, 2025Within the Autoresponder editing page, click ‘Auto-Response Email’ on the left-side menu. Add your email info and then click on the green ‘Save’ button at the top right or bottom of the page. Once you’ve created your first email, you have the option of adding more emails to be sent at set time intervals. For...
What is an Autoresponder Page?
Last Updated: September 16, 2025This feature allows you to send informational emails to a list of subscribers. How it works: You create one more more emails to be sent at specific time intervals. A visitor subscribes to your emails by submitting their email address on your website. The first email is sent immediately following the visitor’s email submission. Subsequent...
Article Display Options
Last Updated: September 16, 2025You have a few options for how your articles will be displayed on the Articles page. You can select whether you would like the publication date of the article to show and whether you’d like your articles to be listed in the center or to the left of the page. Adjust these by going to...
Sorting, Editing, and Deleting Articles
Last Updated: September 16, 2025To edit and delete articles: Within the editing page, click ‘Edit Articles’ from the left-side menu. Click the ‘Edit’ button or the red ‘X’ to the right of the article you want to edit or delete. If editing, make sure to save your changes with the ‘Save’ button either at the top right, or the...
Adding an Article
Last Updated: September 16, 2025Navigate to the Articles page of your site and click ‘Edit Page’ Click on ‘Add Article’ from the left-side menu. Add your article information and then click on the ‘Save’ button. The summary is only shown on the main page with the article title and is not shown on the full article page.
What is an Articles Page?
Last Updated: September 16, 2025This feature allows you to easily add articles, journal entries, and other text documents. It includes two parts: The Main Page. This page displays a list of the posted articles, including the article’s Title, Publication Date, and an optional Summary of the article. Articles are listed in chronological order, with newer articles at the top...