If you are having trouble logging in, it usually has to do with one of the problems listed below.
You entered your login information incorrectly.
- The system accepts your e-mail address and password but you are not actually logged in.
You entered your login information incorrectly:
Make sure that you’re spelling everything correctly. If you forget your password, click the link for a password reminder.
The system accepts your e-mail address and password but you are not actually logged in:
This problem occurs if you successfully login but anytime you try to edit you are prompted to login again.
This is almost always a problem with your cookies file. A cookies file is a file kept on your computer to help us positively identify you are who you say you are when you access our site. It is essentially used as a security measure. If you do not have cookies enabled on your browser, you will not be able to log in.
How to enable cookies varies depending on which browser and what browser version you’re on. To find out which one you’re on, go to whatsmybrowser.org and it will tell you. Then, search Google with “how to clear cookies for [insert browser name and version].
If you still are unable to login, please contact our support team.